PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :
Precautions
Please make sure to check and make sure you don't feel uncomfortable.
Doll
· The skin color name has been changed to Normal → Swan Beige based on 10/Dec 2021.
· Cloning dolls is produced domestically and may have fine bubbles or parting lines in all parts.
· The inside of the head, eye holes, head lids, etc. may not be perfect.
· Each product is shipped according to the degree of damage in the process and inspected on our own basis.
Eyes
· 16Smm fits the WOLF head best.
· You can wear 14 Sm on the WOLF head, but you may see an empty space like a reference picture. Please choose according to your preference.
· There is no separate sale of eyeballs.
· Silver-grade products can be released later.
· The detailed image is most similar to the actual color.
· Since it is handmade and handmade, pupils and iris are not symmetrical in the center and perfect symmetry.
· Each product is shipped according to the degree of damage in the process and inspected on our own basis.
Purchase precautions.
· Swandol's products are expensive ball joint dolls and accessories and are not toys for infants and toddlers.
· Please refer to the product that requires sufficient knowledge and attention about ball joint dolls.
· Our custom-made products take about 60 business days from the date of deposit confirmation.
· In the case of general custom-made products or limited custom-made products, product changes or refunds are not possible due to simple change of mind because the value of the product decreases or it is difficult to resell after a certain sales period.
· Custom-made products can be canceled or changed within 48 hours of ordering, and cancellation or change is not possible afterwards. If you have any problems with your order, please contact us within 48 hours.
Besides that
· Only the specified components will be shipped.
· It's a handmade product, so please refer to this and order.
· Depending on the angle and resolution of the monitor light, there may be differences in actual color.
· Please check the product as soon as you receive it and refer to the relevant information if you want to exchange/return it.
· All photography works are based on Apple, and depending on the monitor, the actual color may vary slightly, so please refer to it before purchasing.
· Each product is shipped according to the degree of damage in the process and inspected on our own basis.
· For orders without intention to purchase (order cancellation & return more than three times in a row), the use of the site may be restricted.
Order-related precautions
· If the payment method is changed without C/S consultation, the payment may be canceled and the order cannot be restored.
· There may be several minutes of delay due to system computer processing after sales start.
· Please understand that when ordering the same product at the same time as other customers, there may be an error that the order is canceled due to the computer processing of the system.
· Inventory will be secured only when the order is completed. You can't secure it just by putting it in your shopping basket, so please make sure to check it.
Additional instructions.
· You can see the product through the Swandoll video YouTube channel.
Please check the video where it is not expressed in the picture.
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